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    Frequently Asked Questions

    1. I have problems submitting information, because the "Submit" button doesn't work.

      This is either because your browser does not support JavaScript or because JavaScript has been turned off in your browser.
      Please use MS Internet Explorer version 5 or above, Mozilla Firefox version 3.

    2. I noticed in my registration confirmation email that my password was not encrypted, why is this?

      We ask users to select a password which is not encrypted and used solely for the purpose of the negotiation registration. Therefore, we suggest that users select a simple password and one that they do not use elsewhere. Our way of storing and sending passwords back to users is legal and it is used by many web sites of journals, conferences and other research-type outlets. In order to provide our users with the best support we can, we will keep sending them the credentials back. In low-risk situations this is a well established practice in the education and research domain.

    3. I have registered and received a confirmation email. Why can't I log in?

      You will not be able to log in untill the start of the negotiation. Once the negotiation has been set up, Inspire will notify you via e-mail with your specific log in information and negotiation start and ending dates.

    4. I have had no response from my counterpart for several days. What shall I do?

      Since you are a representative of your organization (as described in your negotiation case), consider what other professional negotiators would do in the same situation. Send repeated messages? New offers? Can you come up with other tactics to get your counterpart to the table? Reminder emails will be sent to those users who are inactive after 4 days from the start of the negotiations. Also, see the next question.

    5. I have had no response from my counterpart at all for a really long time and I have run out of ideas. Please help!

      First consider the possibility that this may be an intentional tactic used by your counterpart to increase the pressure as your deadline draws near. It does sometimes happen that a person who requested an Inspire negotiation fails to return to the site. In this case, you may contact the Invite team and if there is a new counterpart available, a new negotiation can be set up.

    6. I have sent an offer and my counterpart has not yet responded to it. Can I send a second offer instead of waiting?

      Yes, you can make consecutive offers without waiting for your counterpart. Click on the "Send offer" link in the menu bar on the right-hand side of your page. There is also a link in the menu bar that allows you to just "Send message" instead of an offer.

    7. How do I change my preference ratings?

      You can change your preferences during an Inspire negotiation using the "Issue and Option ratings" link from the right side menu on your page. However, you can do so only before you reach an agreement.

    8. I see that I can email Invite directly from the negotiation pages, are there other ways to contact Invite if I need assistance?

      It is best to contact the Invite team directly from the Inspire pages, however, if you cannot access the system due to a problem, you can email: invite@concordia.ca for administrative help. Note: if you contact the Invite team from outside of the system, please make sure to include your full name, section number (if applicable) and user name. If this information is not provided, the team may not be able to respond to your request.

    9. I wanted to contact my counterpart after we reached an agreement, but could not, why?
    10. Once a negotiation has been reached, it is no longer possible to contact the counterpart.

    11. If I can see my counterpart's scores on the history graph, it follows that my counterpart can see my scores, which I don't like. So Inspire cannot be used in real-life negotiations, can it?

      In the first place, you can neither see your counterpart's ratings, nor can your counterpart see yours. The graph does show a curve for your counterpart's offers, but the curve is computed according to your preference ratings, not your counterpart's! Likewise, the score shown next to each package on the offer construction page is computed from your own preference ratings---the score is supposed to summarize how valuable you think the package is, regardless of whether you or your counterpart offered the package to the other. Your counterpart's scores and graph will be totally different from yours since he or she will have provided a totally different set of preference ratings. In short, Inspire never reveals your preferences to your counterpart (or your counterpart's to you) and is safe for real-life negotiations.

    12. Can I look at on-going negotiations?

      Sorry, you cannot: there are privacy issues involved. However, you can read about the negotiation process by looking at the demo.

    13. I need to print my history graph for my instructor, but the negotiation has already ended, what can I do?
    14. You will be able to log into the Inspire negotiation for 3 weeks following the deadline in order to print your history graph.