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    Frequently Asked Questions

    1. I have problems submitting information, because the "Submit" button doesn't work.

      This is either because your browser does not support JavaScript or because JavaScript has been turned off in your browser. Please do not use MS Internet Explorer, use Chrome or Firefox instead.

    2. I have requested a negotiation already. When can I start my negotiation?

      Once you have completed the on-line registration, your negotiation will be set up typically within 2-3 days. Inspire will notify you via e-mail with your specific log in information and negotiation period, after which you can start your negotiation from the negotiation starting date.

    3. When the negotiation started I made a big mistake and accepted an offer that is very bad for me (my company). What should I do now?

      Let us know immediately. We may be able to restart the negotiations that have just started. Note that restarting a negotiations requires consent from all parties, therefore sometimes we are not able to do it.

    4. Will I be penalized for only having exchanged two offers? Because I've only gotten feedback for my first one, then after I formulated the second one, the negotiations were already finished.

      You will not be penalized, if you participated in the negotiation dligently and made offers that were good for the company you represent. For example, you started on the first day, made an offer, received a counter-offer and replied to it on the second day. Then, on the third day you noted that the negotiations are closed. You did all you could and you will receive full grade for this part. You will be penalized, if you made two offers in the first two days, then did nothing for four days, and when you decided to participate again you realized that the negotiation is closed.

    5. I have had no response from my counterpart for almost two days. What shall I do?

      Since you are a representative of your organization (as described in your negotiation case), consider what other professional negotiators would do in the same situation. Send repeated messages? New offers? Can you come up with other tactics to get your counterpart to the table? Also, see the next question.

    6. I have had no response from my counterpart at all for a really long time and I have run out of ideas. Please help!

      First consider the possibility that this may be an intentional tactic used by your counterpart to increase the pressure as your deadline draws near. It does sometimes happen that a person who requested an Imbins negotiation fails to return to the site. So please contact the Invite administrators (invitejmsb.concordia.ca) when everything you have tried has failed to elicit any response and they will set you up with a new counterpart as soon as one is available.

    7. I have sent an offer and my counterpart has not yet responded to it. Can I send a second offer instead of waiting?

      Yes, you can make consecutive offers without waiting for your counterpart. Click on the "Send offer" link in the menu bar on the right-hand side of your page. There is also a link in the menu bar that allows you to just "Send message" instead of an offer.

    8. I'm doing this negotiations as a part of an assignment and one of the requirements is to be active. Do I have to wait for the buyer to answer to my offer or I can post a new offer if my counterpart is not responding?

      You need to be active but you do not need to make concessions. Think what you'd do in real life. If your boss asks you to try and get the deal but the buyer is slow, busy and does not reply to your offer. In such a situation you may wait a little, then you may send a message, you may reiterate your offer, you may ask the other negotiator for clarifications or ask if the negotiator is interested in getting a good deal.

    9. The negotiations moved to the point when my next offer would be very close to my break-even point. Should I make an offer that would produce only a small profit?

      You are a business owner and you can get a contract, which would produce small profit, i.e., after all your costs are covered you still would have some surplus. Why not taking such a contract, it is still profitable, right?

    10. If I make an offer then I would be below break-even point. Should I make such an offer?

      This offer, if accepted, would produce losses. Why there may be reasons for making such an offer, e.g., if you want to increase your market share, even at a loss, the participants of Imbins negotiations are asked to avoid losses. If you are participating in this negotiations as a part of an assignment, then making a loss-producing offer reduces your mark.

    11. If I can see my counterpart's ratings on the history graph, it follows that my counterpart can see my ratings, which I don't like. So Imbins cannot be used in real-life negotiations, can it?

      In the first place, you can neither see your counterpart's ratings, nor can your counterpart see yours. The graph does show a curve for your counterpart's offers, but the curve is computed according to your (your company's) formula, not your counterpart's! Likewise, the rating shown next to each package on the offer construction pages is computed from the formula used to calculate your ratings---the score is supposed to summarize how valuable the package is for you (the company you represent), regardless of who offered the package. Your counterpart's ratings and graph will be totally different from yours since he or she will be using a different formula. In short, Imbins never reveals your valuation, revenue or profit formula to your counterpart (or your counterpart's to you) and is safe for real-life negotiations.

    12. I logged in when the negotiations started, but I did not start the negotiations. I simply read the case. After four days, when I logged in to start the negotiations, I got a message that the negotiations have been closed. What I can do to restart the negotiations?

      Unfortunately you cannot restart this negotiations. There are other students who negotiated and then two of them reached an agreement. We ask that participants (students) start early and be diligent. We prepared a demo, handouts, assignments, etc. which tell that if a student does not start early and is active, then the negotiation may conclude without this student being able to enter it.

    13. Four days ago I received an offer and today I want to reply to it but I cannot because the negotiation is closed. Why did the negotiation close when I want to reply to the offer I got?

      You are asked to negotiate diligently and check your email a few times a day. The system send you an email when you get an offer or a message. It is a good practice to reply promptly (it takes 5 min.). Other negotiators may not wait for you and submit their offers. Therefore, if you wait for four days or even less, the negotiation may close because an agreement has been reached.

    14. Why the negotiations have been now closed, when the deadline is in five days from now?

      The deadline gives you the maximum time; the negotiation closes by the deadline, even if no one participated. If one participant makes a good offer, then this participant's counterpart may accept it--remember it is the negotiators (students) who make decisions and control the negotiation process. . Then the negotiations closes. Also, see the previous questions.

    15. I participated in the negotiations as an assignment for my class, and we need to submit the graph. My negotiations is finished and I no longer have access to the graph, is it possible for me to regain access to it.

      Yes, absolutely. Complete the current task and the graph will be shown again. In most cases this task is the questionnaire. Please fill it in and help us in our research. Please go to InterNeg Research Papers, if you'd like to review our research.

    16. Can I look at on-going negotiations?

      Sorry, you cannot: there are privacy issues involved.